Tribal Council Update on Emerald Queen Casino

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Dear Tribal community,

This Tribal Council prioritizes health and safety. Since thebeginning of the COVID-19 pandemic, we followed public health experts’ guidanceand took extraordinary measures to protect our community, including temporarilyclosing our school, government offices and the Emerald Queen Casino.

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• Emerald Queen Casino On Portland Avenue Tacoma Wa is licensed and regulated by the Gambling Commission and holds a Remote Casino Operating License number 39575.
• Puyallup Tribe of Indians 3009 E. Tacoma, WA 98424 OR CURRENT RESIDENT PRSRT STD US Postage Paid Tacoma, WA Permit No 899 Issue No. 365 Serving the Puyallup Tribe of Indians May 27, 2020 Fife EQC reopens after two-month closure with extra precautions against COVID-19. See story and photo on page 2. CULTURE Traditional foods.

As soon as we closed our casinos, our staff began developing a plan to reopen safely and sought input from public health experts in the state. EQC installed Plexiglas barriers and temperature check stations, contracted for deep cleaning, adopted new safety policies such as mask requirements and trained staff in proper procedures. EQC management is in regular contact with the Tribe’s public health official for the latest COVID-19 information and areas for improvement. You can read more about the casinos’ extensive safety protocols here.

The Occupational Safety and Health Administration has receivedthousands of complaints concerning workplace safety with regard toCOVID-19. Appropriately, filing an OSHAcomplaint is as easy as filling out a website form or simply calling OSHA. This happened in relation to the EQC Tacomalocation. On July 17, OSHA sent EQC aletter containing alleged COVID-19 hazards that OSHA had received in relationto the EQC Tacoma site. The allegationscovered issues related to social distancing, hand sanitization, confidentiality,ill guests and employees, and the proper use of masks. As OSHA stated, the letter was not a citationor proposed penalty, but a requirement for EQC to investigate the allegedhazards, report the findings and take corrective measures where necessary. Upon receipt of the letter, EQC promptlystarted and completed an investigation and sent the results to OSHA. OSHA may request more information, conduct anon-site inspection, or simply close the file. At the end of the day, any further involvement from OSHA will helpus improve the health and safety measures taken at EQC.

The Tribe doesn’t make a practice out of commenting on such findings,and public release of our internal investigations is rare. However, given the public concern aboutCOVID-19, the Tribal Council took the opportunity to take a deep look at whatwas working at the EQC, what could be improved, and to see how well ourpractices measured up to the policies we put into place. We did this for our community, including ourguests and our employees.

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The investigation included close review of security camerafootage, review of logs and employee interviews. The broad allegations setforth in the OSHA letter were not supported. Overall, the investigation foundthat our EQC employees have gone above and beyond to keep the guests andthemselves safe. Yet, certain areasneeded immediate improvement and policy reinforcement, including making suremasks are being properly worn at all times by guests and employees in all areasof the casino in strict adherence to the COVID policy. This action was taken straightaway. EQC managers also looked for ways to furtherimprove safety measures, including the creation of one point of contact for allEQC COVID-related issues and the adoption of improved employee contact tracingprotocols. As more is learned about thevirus, EQC is committed to adapt, as we all must, in dealing with this noveland changing pandemic.

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To date, in a county with more than 4,500 positive COVID-19 cases,only five Emerald Queen Casino employees have tested positive. In eachinstance, safety protocols were followed, and we believe none contracted thevirus through their jobs, as all affected employees are interviewed todetermine their possible contacts, which are often traced back to family andfriends. We want our front-lineemployees to feel safe and speak up when necessary to help make our operationssafer. They are on the front lines in this pandemic, and they will get all thesupport this Council and EQC management can give them.

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We cannot let down our guard in the face of COVID-19. We have to continually improve and adapt. Weall have to work together to keep our community safe.